Do I need to install the drivers?
Drivers are required to be installed if using Windows 98SE. No drivers are required if using other OS.

How long does the battery last?
Once fully charged the battery will last approximately 10 hours. Battery life may vary depending on the environment and use of the product.

The LCD is dim, how can this be corrected?
The LCD display can be controlled via the contrast mode.

Is the MelodiStik water resistant?
No, the MelodiStik is susceptible to water damage and excesive humidity.

Which operating systems are supported for use with a USBDrive?
Supported operating systems include Windows 98SE (drivers provided), ME, 2000, XP (Pro and Home edition), Mac OS 9.2 and above, and also Linux 2.4.17 and above.

What type of files can be stored on a USBDrive?
The USBDrive behaves like any other hard drive, thus supports storage of all types files provided the operating system is compatible.

Can the USBDrive be used directly with a digital camera or a Windows CE device?
The USBDriveSD is a able to read any SD card used with most digital cameras today, thus allowing it to perform as a SD card reader in addition to its file storage capability. Digital cameras however do not have an operating system allowing them to access the standard USBDrive directly.

Does a USBDrive contain any moving parts inside?
No, all USBDrives are solid-state memory devices which makes them very versatile and compact.

What is major difference(s) between a standard USBDrive and the USBDrive Pro?
In addition to all the storage features of a standard USBDrive, the USBDrive Pro includes USB-Lock, USB-SecureZip, USB-Mail, and USB-Backup software.

Can I play and listen to my music files directly from a USBDrive?
Yes this feature is available on the MelodiStik, which is a USBDrive with a built-in MP3 player and a voice recorder.

Are there any precautions I should take in using the USBDrive?
Yes. Treat the USBDrive as you would any electronic device (cell phone, laptop, etc.). Keep the USBDrive out of humidity, heavy physical shock, heavy electronic shock etc.

What is the number of erase/write cycles of the USBDrive?
1,000,000 (one million) cycles.

I need to return the USBDrive I purchased.
Please go to http://www.jmtek.com/support and create a support ticket. If you are a new user, register yourself or you may login and then create a support ticket. Please also read about the JMTek Return and Warranty Policy.

Can I use my USBDrive with USB hubs?
Yes, the USBDrive functions normally with USB hubs.

Can I use my USBDrive with Win CE or Palm OS?
Currently, the USBDrive can only work on a computer that has USB 1.1 or USB 2.0 support.

Can I use my USBDrive with Windows NT 4.0?
Windows NT 4.0 is not supported by the USBDrive.