Do I need to install the drivers?
Drivers are required to be installed if using Windows 98SE. No drivers are required if using other OS.

Which operating systems are supported for use with a USBDrive SD?
Supported operating systems include Windows 98SE (drivers provided), ME, 2000, XP (Pro and Home edition), Mac OS 9.2 and above, and also Linux 2.4.17 and above.

What type of files can be stored on a USBDrive SD?
The USBDrive SD behaves like any other hard drive, thus supports storage of all types files provided the operating system is compatible.

Can the USBDrive SD be used directly with a digital camera or a Windows CE device?
The USBDrive SD is able to read any SD card used with most digital cameras today, thus allowing it to perform as a SD card reader in addition to its file storage capability. Digital cameras however do not have an operating system allowing them to access the standard USBDrive SD directly.

Does a USBDrive SD contain any moving parts inside?
No, all USBDrives SD are solid-state memory devices which makes them very versatile and compact.

Are there any precautions I should take in using the USBDrive SD?
Yes. Treat the USBDrive SD as you would any electronic device (cell phone, laptop, etc.). Keep the USBDrive out of humidity, heavy physical shock, heavy electronic shock etc.

What is the number of erase/write cycles of the USBDrive SD?
1,000,000 (one million) cycles.

I need to return the USBDrive SD I purchased.
Please go to http://www.jmtek.com/support and create a support ticket. If you are a new user, register yourself or you may login and then open a support ticket. Please also read about the JMTek Return and Warranty Policy.

Can I use my USBDrive SD with USB hubs?
Yes, the USBDrive SD functions normally with USB hubs.

Can I use my USBDrive SD with Win CE or Palm OS?
Currently, the USBDrive can only work on a computer that has USB 1.1 or USB 2.0 support.

Can I use my USBDrive SD with Windows NT 4.0?
Windows NT 4.0 is not supported by the USBDrive.

How can I format my USBDrive[SD]?
From the list of drives available in your "My Computer" select the drive letter assigned by your "My Computer" for USBDrive[SD], right click and select the option format using the "FAT" file system. Formatting should be done using Windows XP Operating System only.
Note: Formatting the drive will erase the contents of the drive.

When I connect the drive, I see two drive letters assigned for USBDrive[SD]?
USBDrive[SD] has a built-in memory plus is also a SD/MMC card reader. The first drive letter is assigned to USBDrive[SD] and the second drive letter is assigned to SD/MMC card reader.